Frequently Asked Questions

At Creabest, we appreciate the opportunity to serve you. We want you to Trust Creabest, which means providing you more than just products. It means providing you answers and solutions. The FAQ's below address some of the common questions we encounter.

About Caravan Batteries

Is to LiFePO4 more dangerous than lead acid/AGM?

No, it’s safer than lead acid/AGM. Plus, a Creabest Lithium Battery has built in protection circuits. This prevents a short circuit and has under/over voltage protection. Lead/AGM do not, and flooded lead acid contains sulfuric acid that can spill and harm you, the environment and your equipment. Lithium batteries are sealed and have no liquids and give off no gasses.

How to charge For Creabest LiFePO4 ?

What about wet/damp locations?

How do I know what size lithium battery I need?

How do the Creabest Caravan Batteries deal with heat/cold?

Most batteries should be used at -20°C -60°C, while Creabest LiFePO4 battery can work at -20°C -75°C. At extreme temper-ature of 350-500 °C, it still works. LiCoO2 battery only can work at 200 °C

What is the life of the Creabest LiFePO4 battery?

7 Things You Need To Know About Your Caravan Battery?

Where can I purchase these products?

My Account and Orders

Can I change my account information?

How do I reset my password?

How do I unsubscribe from receiving promotional emails?

How do I place an Order?

You can choose the items you like on our official website to place the order, add the product to the shopping cart on the product page, and then pay the order.

How Can I Cancel Or Change My Order ?

Shopping &Payment Information

What Shipping Methods Are Available?

Our logistics is usually the main way of logistics in your area.

How Long Will It Take To Get My Package?

Do I need an account to place an order?

What Payment Methods Are Accepted?

We now accept PayPal and credit card payments on our website.

Is Buying On-Line Safe?

How Do I Track My Order?

Creabest Policies

Does have a exchange policy?

Please feel free to read our Exchange Policy.

Can I return an order?

Are your products covered by a warranty?

What are the terms and conditions for your site?

Please review our complete Terms of Use Agreement Policy.

What is your accessibility policy?