For all products purchased on the website (LiFePO4 battery), Creabest customers can make an unconditional refund within 30 days.
You will receive your full refund within (including freight) 3-5 business days. After we receive your product.
Customers should contact the Creabest Service before returning the goods (email: firstname.lastname@example.org). Creabest is not responsible for any returned items without notifying us in advance.
Order number & product SKU
Detailed description of the problem. It would be better if you have pictures and videos.
Give us the shipment number after return.
Artificially manufactured damaged goods.
Improper use leads to product damage.